Information you provide
If you contact us, we may receive your email address, message, and any order information you choose to provide. Do not send payment-card details by email.
Purchases and file delivery
Payhip processes checkout, payments, and file delivery. Information submitted during checkout is handled under Payhip’s applicable policies and settings. Crawford Business Tools does not collect payment-card information through this website.
Email marketing and your choices
Crawford Business Tools uses EmailOctopus to manage its marketing mailing list. Payhip is connected to this service. For products with mailing-list enrollment enabled, Payhip asks customers in every country whether they want to receive product updates and offers by email. The marketing checkbox is optional and is not selected by default. Purchasing or downloading a product alone does not provide marketing consent.
If you opt in at checkout, Payhip can pass your email address and any available name information to the configured EmailOctopus list so we can send Crawford Business Tools product updates and offers. Marketing enrollment is separate from order receipts, download delivery, and support communications. Declining marketing does not prevent you from receiving your purchased or free download.
You can withdraw marketing consent using the unsubscribe link in an EmailOctopus marketing email or by contacting support@crawfordbusinesstools.com. EmailOctopus maintains unsubscribe status for the applicable list to exclude unsubscribed contacts from future campaigns. We will not intentionally enroll you again without a new opt-in. Unsubscribing from marketing does not delete your order records or stop necessary order and support communications.
EmailOctopus processes subscriber information on our behalf under its privacy and cookie policy. Its campaign reporting can include delivery, opens, link clicks, bounces, and unsubscribe activity where tracking is enabled. We do not treat Payhip marketplace categories or product tags as verified marketing preferences or assume they transfer to EmailOctopus.
Site information
The site may use privacy-conscious analytics if configured in the future to understand general traffic and outbound product-link activity. We do not intentionally add an analytics identifier until a Crawford Business Tools property is configured.
How information is used
Information may be used to respond to support requests, assist with orders, maintain the website, prevent abuse, and meet applicable obligations.
Third-party links
The site links to Payhip and may link to other third-party services. Their privacy practices are governed by their own policies.
Contact
Privacy questions may be sent to support@crawfordbusinesstools.com.