Digital delivery

Shipping Policy

Effective October 2, 2026

Digital downloads only

All Crawford Business Tools products are digital downloads. No physical items are shipped. There are no physical shipping charges, delivery addresses, carrier services, or shipment tracking numbers.

How you receive your files

Payhip handles checkout and digital file delivery. After a successful checkout, follow the download instructions displayed by Payhip and sent to the email address you used at checkout. Access depends on successful checkout and the listing’s delivery settings; review the product listing for the included files and formats.

If you cannot find your download

Check the email address used at checkout and your spam or junk folder. If the download instructions do not resolve the issue, email [email protected] with the product name, checkout email address, and a description of the problem. Do not send payment-card details.

Refunds and product use

See our Refund Policy for access problems and appropriate remedies, and our License for permitted use of downloaded files.